Pilates & Co ONLINE MEMBERSHIP TERMS & CONDITIONS

 

SAFETY + MEMBER LIABILITIES 

Please read the following terms carefully. By participating in any class (online or in person) provided by Pilates and Co Pty Ltd ABN 32 604 425 970 (the Studio) you consent to, and agree to release the Studio from liability according to, these terms. Unless the Studio and Instructor notifies you otherwise, this waiver and release will apply to all classes undertaken by you with the Studio and Instructor.

You acknowledge that:

  • you are over 18 years of age;

  • you understand that the classes are a form of physical activity and that there are inherent risks in undertaking any form of physical exercise;

  • you have disclosed, or will disclose to the Instructor prior to the class commencing, any pre-existing conditions that may place you at a higher risk of injury or inhibit your ability to participate in a class, this includes, but is not limited to:

    • injuries, pain or recent surgery;

    • pregnancy or if you have recently given birth; or

    • respiratory or heart conditions or high blood pressure.

  • you will notify the Instructor if you experience any pain throughout the class and will immediately stop participating in the class if requested by the Instructor to do so;

  • based on information you provide, the Instructor may decide not to allow you to participate in a class, or may require you to provide a medical certificate affirming that you are able to participate in a class before allowing you to join, in the Instructor’s sole discretion;

  • recommendations or instruction provided by the Instructor may not be tailored for your particular skill or ability level and it is your responsibility to assess whether you are able or want to participate in all or part of a class;

  • you are solely responsible for ensuring that your physical environment is suitable for your participation in any class; and

  • classes may be recorded for by the Instructor for quality control, as well as promotional purposes. If you do not consent to the Instructor using video or still images taken during the class for promotional purposes, please notify the Instructor in writing.

To the extent permitted at law, you release and hold the Instructor (and where applicable its, directors, employees and representatives) harmless from  any liability, cost, expense, damages or claims (including claims of negligence) arising from or which may be suffered or incurred in connection with your participation in any classes provided by the Studio and its instructors.

PAYMENT POLICY

When signing up to one of our online memberships, you are agreeing to our payment and membership agreement. Fees for your membership will be debited on sign up (including any additional bond, delivery or sign up fees) and then as a monthly or weekly* recurring payment until such time as the membership is cancelled by you online. Our Premium Reformer and Plus Props memberships both have a 4-week minimum sign up. All other memberships have no contract period. When cancelling your membership will run up until the day before the next payment was due and then access will be cancelled and no further payments will be taken. Please ensure when cancelling that you have received an email from us confirming cancellation. If not, please contact us by email to confirm your cancellation. 

In the event that there is insufficient funds in your account or the nominated credit card is not working, we will attempt to withdraw the money three more times before cancelling your membership and access. You will receive emails each time and a reminder to update card details.

HIRE EQUIPMENT AGREEMENT

Props + REFORMERS

When hiring our props and exercise equipment, including the reformers, you must acknowledge the equipment loaned to you is part of your online membership at Pilates & Co is your responsibility from the dates collected until the date returned to the studio. Any damage whist in your procession is your responsibility and will be withheld from your equipment bond paid at the beginning of the membership to cover any damages. Photos will be taken for records to support both parties.  If the cost of damages outweigh the bond then you will be liable for further costs.

HIRE EQUIPMENT RETURNS

All Pilates & Co equipment loaned as part of an online membership remains property of Pilates & Co. Failure to return on the scheduled return/pick up date or if payments default and not rectified within 7 days you will be liable for the complete cost of replacement. Reformer and accessories valued at $6500. Props valued at $300. 

Use of your personal information

Pilates & Co may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. Pilates & Co may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.  For further information on our privacy policy, see here.